No Outages Here: We're Operating As Usual
CoverMyMeds Intelligent Network (RelayHealth) is Accessible and Available
Columbus, OH, Feb. 22, 2024 – null
The CoverMyMeds Intelligent Network (RelayHealth) has not experienced an outage and is continuing to process transactions as usual.
However; for Payer BINs exclusively partnered with Change Healthcare, pass-through transactions routed through the CoverMyMeds Intelligent Network (RelayHealth) to Change Healthcare are currently being rejected with Reject Code 92 (System Unavailable/Host Unavailable) due to network interruptions that Change Healthcare is experiencing.
We are unable to supply the list of Change Healthcare exclusive BINs and encourage you to reach out to Change Healthcare for confirmation. For additional information on Change Healthcare connectivity status, visit: Optum Solutions Status (changehealthcare.com)